Save some money!
When we are called out to repair a spa we are often arriving at the customers house with little information on the brand or problem. This can often mean making multiple trips to and from the customers house to obtain parts for that particular make and model which is very time consuming and expensive for the customer. A good way to save money and speed up the repair process is to have all the information on the spa when you first call us or even better email us some detailed pictures so we can see for ourselves the problem and brand of spa.
Check the basics
There are a few things most people can check themselves before getting us out to fix the spa. Some of the most common are do the filters need a clean? Blocked filters will stop the spa from heating and will cause cloudy water because the water circulation is slowed and sometimes stopped all together so giving the filters a good clean is a good starting point for getting your spa up and running again. When you call this might be one of the first things we ask you to check.
Another thing to check is the power supply to the spa. Has the fuse tripped in your power box or has someone inadvertently turned the power off to the spa?
Take note of any error codes that the spa touch pad displays. Having this information is a great start in helping us get your spa up and running ASAP.
Let us know if the spa is submerged under a deck.
Having your spa or swim spa under a deck looks fantastic and is very convenient. However It does pose some problems for repairs so we like to allow some extra time for this type of situation so let us know when you call so we can allow more time for your repair.
If you would like to discuss repairs or upgrades to your Swim Spa please contact us
- or give Urban Pump Services a call on 0419 034 790 and
we will do our best to make operating your swim spa as trouble free as possible.
SPA REPAIRS & SERVICE
Over 30 years experience repairing spas and associated equipment
PRIDE IN SERVICE
We are a service based business and pride ourselves on providing professional on-time service
HAVE A QUESTION?
We'd love to hear from you. Urban Pumps are here to help. Email us for a quick response